Web Hosting Service Downtime Report

This downtime notice is only for web hosting (Kloxo and cPanel) services. The PH registry was not affected by this incident.

Our services, which includes shared hosting, encountered an unforeseen downtime last Sunday, March 14, 2021, starting at 1:28 AM. This is due to a sudden power fluctuation on our datacenter service providers’ facilities (ePLDT-Vitro). During the incident, their UPS did not supply power to our entire server infrastructure, resulting into the service interruption. We were able to restore all services at 2:25 PM, the same day.

We apologize for any inconvenience this may have caused. We are continuing to work with our service provider to avoid similar incidents in the future.

Get updates on .PH Trends

Join our newsletter and get 10% off on your next domain purchase at dot.ph

Recent Posts

How to choose the right domain name?

Elevate your online brand with the perfect domain! Explore these expert tips for choosing a memorable and influential domain name. Secure your .ph domain now and make your mark in the digital world.

Read full article

Understanding the Risks When Your Domain Expires

In the ever-changing world of the internet, the importance of maintaining control over your domain cannot be overstated. Letting your domain expire may seem like a simple oversight, but the consequences can be severe, with the potential for domain hijacking looming as a significant threat. This article explores the risks associated with expired domains and […]

Read full article

Web Hosting Service Downtime Report

This downtime notice is only for web hosting (Kloxo and cPanel) services. The PH registry was not affected by this incident.

An unforeseen maintenance event happened in our datacenters last Sunday, January 31, 2021. Our datacenter partner (ePLDT – Vitro) had a maintenance activity in the power lines supplying the racks where our servers are located. Their UPS did not supply power for our servers resulting into an abrupt power interruption. This power interruption caused all our monitoring tools to go offline causing a delayed response of our IT department. We were also not made aware of the schedule and the severity of the activity.

We apologize for the inconvenience this downtime has caused and the delayed posting of this notice. The details of this incident was only shared to us yesterday, Feb 8, 2021.

We are now working with our datacenter partner to avoid this communication lapse and technical issues in the future.

Get updates on .PH Trends

Join our newsletter and get 10% off on your next domain purchase at dot.ph

Recent Posts

How to choose the right domain name?

Elevate your online brand with the perfect domain! Explore these expert tips for choosing a memorable and influential domain name. Secure your .ph domain now and make your mark in the digital world.

Read full article

Understanding the Risks When Your Domain Expires

In the ever-changing world of the internet, the importance of maintaining control over your domain cannot be overstated. Letting your domain expire may seem like a simple oversight, but the consequences can be severe, with the potential for domain hijacking looming as a significant threat. This article explores the risks associated with expired domains and […]

Read full article

Browse by Category

Showing results for: ""